apps.process

CallCenterModel

class CallCenterModel extends Model

The CallCenterModel class defines a simple process-interaction model of a call center where service is provided by one or more tele-service representatives.

Linear Supertypes
Model, Component, Locatable, Identifiable, Error, Modelable, Coroutine, Actor, ReplyReactor, InternalActor, Serializable, Serializable, InputChannel[Any], ActorCanReply, InternalReplyReactor, ReactorCanReply, Reactor[Any], Combinators, AbstractActor, CanReply[Any, Any], OutputChannel[Any], AnyRef, Any
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Inherited
  1. CallCenterModel
  2. Model
  3. Component
  4. Locatable
  5. Identifiable
  6. Error
  7. Modelable
  8. Coroutine
  9. Actor
  10. ReplyReactor
  11. InternalActor
  12. Serializable
  13. Serializable
  14. InputChannel
  15. ActorCanReply
  16. InternalReplyReactor
  17. ReactorCanReply
  18. Reactor
  19. Combinators
  20. AbstractActor
  21. CanReply
  22. OutputChannel
  23. AnyRef
  24. Any
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  1. Public
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Instance Constructors

  1. new CallCenterModel(name: String, nArrivals: Int, iArrivalRV: Variate, nUnits: Int, serviceRV: Variate, moveRV: Variate, aniRatio: Double)

    name

    the name of the call center model

    nArrivals

    the number of arrivals to generate (stopping condition)

    iArrivalRV

    the inter-arrival time distribution

    nUnits

    the number of service units (phones)

    serviceRV

    the service time distribution

    moveRV

    the time distribution for motion along transports

    aniRatio

    the ratio of simulation speed vs. animation speed

Type Members

  1. case class Call() extends SimActor with Product with Serializable

  2. type Future[+P] = scala.actors.Future[P]

    Definition Classes
    ReactorCanReply → CanReply

Value Members

  1. def !(msg: Any): Unit

    Definition Classes
    InternalReplyReactor → Reactor → OutputChannel
  2. def !!(msg: Any): Future[Any]

    Definition Classes
    ActorCanReply → ReactorCanReply → CanReply
  3. def !![A](msg: Any, handler: PartialFunction[Any, A]): Future[A]

    Definition Classes
    ActorCanReply → ReactorCanReply → CanReply
  4. final def !=(arg0: Any): Boolean

    Definition Classes
    AnyRef → Any
  5. def !?(msec: Long, msg: Any): Option[Any]

    Definition Classes
    ActorCanReply → ReactorCanReply → CanReply
  6. def !?(msg: Any): Any

    Definition Classes
    ActorCanReply → ReactorCanReply → CanReply
  7. final def ##(): Int

    Definition Classes
    AnyRef → Any
  8. final def ==(arg0: Any): Boolean

    Definition Classes
    AnyRef → Any
  9. def ?: Any

    Definition Classes
    InternalActor → InputChannel
  10. val DIAM: Double

    Diameter of a token (for animating entities)

    Diameter of a token (for animating entities)

    Definition Classes
    Component
  11. val HOUR: Double

    The number of seconds in one hour

    The number of seconds in one hour

    Attributes
    protected
    Definition Classes
    Modelable
  12. val MINUTE: Double

    The number of seconds in one minute

    The number of seconds in one minute

    Attributes
    protected
    Definition Classes
    Modelable
  13. val RAD: Double

    Radius of a token (for animating entities)

    Radius of a token (for animating entities)

    Definition Classes
    Component
  14. var _clock: Double

    The clock that keep track of the current simulation time

    The clock that keep track of the current simulation time

    Attributes
    protected
    Definition Classes
    Modelable
  15. def accum(value: Double): Unit

    Accumulate the value (e.

    Accumulate the value (e.g., number in queue) weighted by its time duration.

    value

    the value to accumulate

    Definition Classes
    Component
  16. def act(): Unit

    The model itself is an Actor (not an ordinary SimActor) and may be thought of as the director.

    The model itself is an Actor (not an ordinary SimActor) and may be thought of as the director. The director iteratively manages the clock and the agenda of actors until the simulation flag becomes false or the agenda becomes empty.

    Definition Classes
    Model → Reactor
  17. def addComponent(_parts: Component*): Unit

    Add component parts to the model.

    Add component parts to the model.

    _parts

    the component parts

    Definition Classes
    Model
  18. def addComponents(_parts: List[Component]*): Unit

    Add lists of component parts to the model.

    Add lists of component parts to the model.

    _parts

    the lists of component parts

    Definition Classes
    Model
  19. def aggregate(): Unit

    Aggregate the statistics of this component's subparts.

    Aggregate the statistics of this component's subparts.

    Definition Classes
    Component
  20. def animate(who: Identifiable, what: scalation.animation.CommandType.Value, color: Color, shape: Shape, from: Component, to: Component, at: Array[Double] = Array ()): Unit

    Put a edge command on the animation queue.

    Put a edge command on the animation queue.

    who

    who is being animated

    what

    what animation command

    color

    the color the edge

    shape

    the shape of the edge

    from

    the location of the origination node

    to

    the location of the destination node

    at

    the location of the edge (empty array => implicitly determined)

    Definition Classes
    Model
  21. def animate(who: Identifiable, what: scalation.animation.CommandType.Value, color: Color, shape: Shape, at: Array[Double]): Unit

    Put a node/token command on the animation queue.

    Put a node/token command on the animation queue.

    who

    who is being animated

    what

    what animation command

    color

    the color the node/token

    shape

    the shape of the node/token

    at

    the location of the node/token

    Definition Classes
    Model
  22. final def asInstanceOf[T0]: T0

    Definition Classes
    Any
  23. def at: Array[Double]

    Return where this object is at (its location).

    Return where this object is at (its location).

    Definition Classes
    Locatable
  24. def clock: Double

    Return the current value of the director's clock.

    Return the current value of the director's clock.

    Definition Classes
    Modelable
  25. def clone(): AnyRef

    Attributes
    protected[java.lang]
    Definition Classes
    AnyRef
    Annotations
    @throws( ... )
  26. def composite: Boolean

    Indicate whether this component is composite, i.

    Indicate whether this component is composite, i.e., has subparts.

    Definition Classes
    Component
  27. def continue(): Unit

    Definition Classes
    Combinators
  28. def director: Model

    Return the director who controls the play/simulation this component is in.

    Return the director who controls the play/simulation this component is in.

    Definition Classes
    Component
  29. def display(): Unit

    Put the components on the animation engine's queue.

    Put the components on the animation engine's queue.

    Definition Classes
    ModelComponent
  30. val drop: Sink

  31. def durationStat: Statistic

    Return sample statistics for durations for this component (e.

    Return sample statistics for durations for this component (e.g., Time in queue).

    Definition Classes
    Component
  32. val entry: Source

  33. final def eq(arg0: AnyRef): Boolean

    Definition Classes
    AnyRef
  34. def equals(arg0: Any): Boolean

    Definition Classes
    AnyRef → Any
  35. def exceptionHandler: PartialFunction[Exception, Unit]

    Attributes
    protected[scala.actors]
    Definition Classes
    Reactor
  36. def exit(): Nothing

    Attributes
    protected[scala.actors]
    Definition Classes
    InternalActor → Reactor
  37. def exit(reason: AnyRef): Nothing

    Attributes
    protected[scala.actors]
    Definition Classes
    InternalActor
  38. def finalize(): Unit

    Attributes
    protected[java.lang]
    Definition Classes
    AnyRef
    Annotations
    @throws( classOf[java.lang.Throwable] )
  39. def fini(): Unit

    Finish by producing statistical reports and optionally animation.

    Finish by producing statistical reports and optionally animation.

    Definition Classes
    Model
  40. def flaw(method: String, message: String): Unit

    Show the flaw by printing the error message.

    Show the flaw by printing the error message.

    method

    the method where the error occurred

    message

    the error message

    Definition Classes
    Error
  41. def forward(msg: Any): Unit

    Definition Classes
    InternalReplyReactor → Reactor → OutputChannel
  42. val full: Boolean

    generate a full report with both sample and time-persistent statistics

    generate a full report with both sample and time-persistent statistics

    Definition Classes
    Model
  43. final def getClass(): Class[_]

    Definition Classes
    AnyRef → Any
  44. def getState: scala.actors.Actor.State.Value

    Definition Classes
    InternalActor → InternalReplyReactor → Reactor
  45. def getStatistics: ListBuffer[Statistic]

    Return the statistical results of the simulation (statistics for each part).

    Return the statistical results of the simulation (statistics for each part). This includes the sample/duration statistics and if 'full', time persistent statistics as well.

    Definition Classes
    Model
  46. val hangUp: Sink

  47. def hashCode(): Int

    Definition Classes
    AnyRef → Any
  48. def id: Int

    Get the id (unique identifier).

    Get the id (unique identifier).

    Definition Classes
    Identifiable
  49. def initComponent(label: String, loc: Array[Double]): Unit

    Initialize this component (all of its vars).

    Initialize this component (all of its vars).

    label

    the name of this component

    loc

    the location of this component

    Definition Classes
    Component
  50. def initStats(label: String): Unit

    Initialize this component's statistical collectors.

    Initialize this component's statistical collectors. Sample statistics: all Components. Time-persistent statistics: all except Gate, Source and Sink.

    label

    the name of this component

    Definition Classes
    Component
  51. def internalSender: OutputChannel[Any]

    Attributes
    protected[scala.actors]
    Definition Classes
    InternalReplyReactor
  52. final def isInstanceOf[T0]: Boolean

    Definition Classes
    Any
  53. def link(body: ⇒ Unit): Actor

    Definition Classes
    InternalActor
  54. def link(to: ActorRef): ActorRef

    Definition Classes
    InternalActor
  55. def link(to: AbstractActor): AbstractActor

    Definition Classes
    InternalActor
  56. def loop(body: ⇒ Unit): Unit

    Definition Classes
    Combinators
  57. def loopWhile(cond: ⇒ Boolean)(body: ⇒ Unit): Unit

    Definition Classes
    Combinators
  58. def mailboxSize: Int

    Attributes
    protected[scala.actors]
    Definition Classes
    Reactor
  59. def me: String

    Return the full identity.

    Return the full identity.

    Definition Classes
    Identifiable
  60. implicit def mkBody[A](body: ⇒ A): Body[A]

    Definition Classes
    Reactor → Combinators
  61. def name: String

    Get the name.

    Get the name.

    Definition Classes
    Identifiable
  62. final def ne(arg0: AnyRef): Boolean

    Definition Classes
    AnyRef
  63. final def notify(): Unit

    Definition Classes
    AnyRef
  64. final def notifyAll(): Unit

    Definition Classes
    AnyRef
  65. def persistentStat: TimeStatistic

    Return time persistent statistics for value for this component (e.

    Return time persistent statistics for value for this component (e.g. Number in queue).

    Definition Classes
    Component
  66. val phone: Resource

  67. def react(handler: PartialFunction[Any, Unit]): Nothing

    Definition Classes
    InternalActor → InputChannel → InternalReplyReactor → Reactor
  68. def reactWithin(msec: Long)(handler: PartialFunction[Any, Unit]): Nothing

    Definition Classes
    InternalActor → InputChannel → InternalReplyReactor
  69. def receive[R](f: PartialFunction[Any, R]): R

    Definition Classes
    InternalActor → InputChannel
  70. def receiveWithin[R](msec: Long)(f: PartialFunction[Any, R]): R

    Definition Classes
    InternalActor → InputChannel
  71. def receiver: Actor

    Definition Classes
    Reactor → OutputChannel
  72. def reply(msg: Any): Unit

    Attributes
    protected[scala.actors]
    Definition Classes
    InternalReplyReactor
  73. def report: Unit

    Report on the statistical results of the simulation.

    Report on the statistical results of the simulation.

    Definition Classes
    Model
  74. def reportf: Unit

    Report on the statistical results of the simulation in a new frame.

    Report on the statistical results of the simulation in a new frame.

    Definition Classes
    Model
  75. def reschedule(actor: SimActor): Unit

    Schedule (first time) or reschedule (subsequent times) an actor to act.

    Schedule (first time) or reschedule (subsequent times) an actor to act.

    actor

    the actor to be scheduled

    Definition Classes
    Model
  76. def restart(): Unit

    Definition Classes
    Reactor
  77. def scheduler: IScheduler

    Attributes
    protected[scala.actors]
    Definition Classes
    InternalActor → Reactor
  78. def send(msg: Any, replyTo: OutputChannel[Any]): Unit

    Definition Classes
    Reactor → OutputChannel
  79. def sender: OutputChannel[Any]

    Attributes
    protected[scala.actors]
    Definition Classes
    ReplyReactor
  80. def setAt(loc: Array[Double]): Unit

    Set the location of this object.

    Set the location of this object.

    loc

    the location of this object

    Definition Classes
    Locatable
  81. def setDirector(dir: Model): Unit

    Set this component's director (the controller of the simulation model).

    Set this component's director (the controller of the simulation model).

    dir

    the director of the play/simulation

    Definition Classes
    Component
  82. def setName(label: String): Unit

    Set the name.

    Set the name.

    label

    the name to assign

    Definition Classes
    Identifiable
  83. def simType: String

    Get the type of the simulation object.

    Get the type of the simulation object.

    Definition Classes
    Identifiable
  84. def simulate(startTime: Double = 0.0): Unit

    Execute the simulation (includes scheduling all Sources) returning summary statistics.

    Execute the simulation (includes scheduling all Sources) returning summary statistics.

    startTime

    the time at which the simulation is to begin

    Definition Classes
    ModelModelable
  85. var simulating: Boolean

    Simulation execution/termination flag

    Simulation execution/termination flag

    Attributes
    protected
    Definition Classes
    Modelable
  86. def start(): Coroutine

    Start this coroutine, i.

    Start this coroutine, i.e., invoke its 'act' method.

    Definition Classes
    Coroutine → Actor → InternalActor → Reactor
  87. val subpart: ListBuffer[Component]

    List of subparts of the Component (empty for atomics, nonempty for composites)

    List of subparts of the Component (empty for atomics, nonempty for composites)

    Definition Classes
    Component
  88. final def synchronized[T0](arg0: ⇒ T0): T0

    Definition Classes
    AnyRef
  89. def tally(duration: Double): Unit

    Tally the duration (e.

    Tally the duration (e.g., waiting time) of an activity or delay.

    duration

    the time duration

    Definition Classes
    Component
  90. def theActor: SimActor

    Return the current acting actor.

    Return the current acting actor.

    Definition Classes
    Model
  91. val toDrop: Transport

  92. val toHangUp: Transport

  93. val toPhone: Transport

  94. def toString(): String

    Definition Classes
    AnyRef → Any
  95. def trapExit: Boolean

    Definition Classes
    InternalActor
  96. def trapExit_=(value: Boolean): Unit

    Definition Classes
    InternalActor
  97. def unlink(from: ActorRef): Unit

    Definition Classes
    InternalActor
  98. def unlink(from: AbstractActor): Unit

    Definition Classes
    InternalActor
  99. final def wait(): Unit

    Definition Classes
    AnyRef
    Annotations
    @throws( ... )
  100. final def wait(arg0: Long, arg1: Int): Unit

    Definition Classes
    AnyRef
    Annotations
    @throws( ... )
  101. final def wait(arg0: Long): Unit

    Definition Classes
    AnyRef
    Annotations
    @throws( ... )
  102. def yyield(other: Coroutine, quit: Boolean = false): Unit

    Yield control to the 'other' coroutine.

    Yield control to the 'other' coroutine.

    other

    the other coroutine to yield control to

    quit

    whether to wait via a receive or quit via exit

    Definition Classes
    Coroutine

Inherited from Model

Inherited from Component

Inherited from Locatable

Inherited from Identifiable

Inherited from Error

Inherited from Modelable

Inherited from Coroutine

Inherited from Actor

Inherited from ReplyReactor

Inherited from InternalActor

Inherited from Serializable

Inherited from Serializable

Inherited from InputChannel[Any]

Inherited from ActorCanReply

Inherited from InternalReplyReactor

Inherited from ReactorCanReply

Inherited from Reactor[Any]

Inherited from Combinators

Inherited from AbstractActor

Inherited from CanReply[Any, Any]

Inherited from OutputChannel[Any]

Inherited from AnyRef

Inherited from Any

Ungrouped